Brand Reputation Management (BRM)
Google, Google Maps, TripAdvisor, Yelp, Amazon, Facebook, Instagram, Snapchat, and others are all industry leaders when it comes to the internet.
Brand Reputation Management is critical in both growing and maintaining your business and customer base. It can be challenging to monitor and oversee all of your business listings and information throughout the entire web. Let us make it easier for everyone! Our one, centralized platform allows businesses to update information across 80+ directories throughout the web.
Keep Your Business Listings Current
Take control of how consumers view your online presence and maintain accurate listings. You can schedule information and updates for specific events or holidays, and all of your listings web-wide will reflect this within 24-48 hours of updating.
Making sure your map pins appear correctly is also important. Depending on your business type, display, routable, walkable, drop off, and pick up pins will all be accurate for your location through various online mapping sources.
Maximize Your Full Potential
Increase your Search Engine Optimization (SEO) ranking through our BRM. SEO is no longer just about showing up first, but is now also based off of providing the correct information to consumers through rich online experiences. Inconsistent or out-of-date information is one of the main reasons Google and other search engines will not recognize you.
Your Google Business listing (Google My Business) is one of the most important platforms to have correct and accurately displaying your name, address, phone, hours, etc. Your Google profile is what leaves the largest ‘footprint’ out there.
As a restaurant, consider menu management. Ensure customers and consumers are seeing all of the same “juicy” menu items (including prices, calories, photos, and more) no matter where they look.
Perform a ListScan of your business here. While you may be disappointed with your results, going to each and every platform and requesting changes in your listings is tedious and time-consuming. Luckily, we have a solution that’s easy on all ends. Through our BRM, you can put your business on the networking map, and maintain accurate, cohesive information across hundreds of online platforms.
"The software is amazing and does a lot on its own, but it does take a fair amount of interaction in order to reap all of the benefits it boats and to really maximize your return on investment," says our BRM Representative. "It's a centerpiece of your business's online presence and is essential in order to manage the truth of your brand everywhere. The goal is 'perfect answers everywhere.'"
Respond to reviews, track your star ratings and performance, approve customer-suggested edits, avoid duplicate listings, and much, much more.
Contact us today at firstname.lastname@example.org or give us a call at (410) 213-2400 to discuss how our Brand Reputation Management can benefit your business!